Terms of Service

Plankore provides cloud-based software for reading construction blueprints, performing material and quantity takeoffs, and related estimating tools, including features powered by artificial intelligence and machine learning, such as optical character recognition and automated takeoff suggestions (collectively, the "AI Features"). The Service is intended for use by general contractors, estimators, architects, and other construction industry professionals in connection with their business activities.

To use the Service, you must create an account and provide accurate and complete information. You are responsible for all activity that occurs under your account and for keeping your login credentials confidential. You must notify us promptly of any unauthorized use of your account. The Service is intended for business use; you must be at least 18 years old and authorized to act on behalf of your organization to use it.

3.1 Free Trial. New accounts receive a 14-day free trial of the Service with full functionality at no charge.

3.2 Subscription Fee. After the trial period ends, continued ability to create or modify content in the Service requires an active paid subscription at the then-current rate of USD $99 per month, billed in advance on a recurring monthly basis, unless otherwise agreed in writing or stated at checkout.

3.3 If You Don't Convert. If you do not subscribe to a paid plan by the end of your free trial, your account will automatically convert to a restricted, view-only state. In this state, you may view projects, takeoffs, and data created during your trial, but you will not be able to create new content or modify existing content until you subscribe to a paid plan.

3.4 Billing. By providing payment information, you authorize us (or our third-party payment processor) to charge your payment method for all applicable fees on a recurring basis until you cancel. Subscriptions renew automatically each month unless cancelled before the renewal date.

3.5 Cancellation and Refunds. You may cancel at any time, effective at the end of the current billing period. Except as required by law, fees already paid are non-refundable and we do not provide prorated refunds for partial periods.

3.6 Price Changes. We may change subscription fees from time to time. We will give advance notice of any increase before it applies to your next billing cycle.

4.1 Ownership. As between you and Plankore, you retain all ownership rights in the blueprints, project files, takeoff data, and other materials you upload to or create within the Service ("Your Content"). We do not claim ownership of Your Content.

4.2 License to Plankore. You grant Plankore a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, display, and otherwise use Your Content as necessary to provide, maintain, and improve the Service. This includes using Your Content, in identifiable or de-identified form, to train, validate, and improve our AI Features and underlying models. If you would prefer that Your Content not be used for model training, contact us at hello@plankore.ai to discuss available options.

4.3 Responsibility for Content. You are solely responsible for Your Content and for ensuring you have all rights necessary to upload it and grant the license above, including with respect to any third-party intellectual property contained in blueprints or project files you upload.

The Service includes AI Features that generate automated takeoffs, quantity estimates, and other outputs based on blueprints and other data you provide ("AI Outputs"). AI Outputs are provided for informational and productivity purposes only and may contain errors, including misread measurements, miscounted quantities, or incorrect material specifications. AI Outputs are not a substitute for professional judgment. You are solely responsible for independently reviewing and verifying any AI Output before relying on it for bidding, purchasing, construction, or any other purpose. Plankore makes no warranty, express or implied, regarding the accuracy, completeness, or reliability of any AI Output and is not liable for any loss arising from reliance on AI Outputs without independent verification.

You agree not to: (a) use the Service for any unlawful purpose or in violation of these Terms; (b) upload content that infringes the rights of any third party; (c) attempt to reverse engineer, decompile, or access the source code of the Service; (d) interfere with or disrupt the integrity or performance of the Service; (e) attempt to gain unauthorized access to the Service or related systems; (f) use automated means (bots, scrapers) to access the Service except as we expressly permit; or (g) resell or provide third-party access to the Service without our written consent.

The Service, including its software, design, AI models, and all related intellectual property (excluding Your Content), is owned by Plankore and its licensors and is protected by intellectual property laws. Except for the limited right to use the Service as permitted by these Terms, no rights are granted to you.

Each party agrees to use reasonable care to protect the other party's confidential information disclosed in connection with the Service, and to use it only as needed to perform under these Terms, except as otherwise required by law.

We may suspend or terminate your account if you breach these Terms and fail to cure the breach within a reasonable time after notice, or immediately for serious violations such as illegal activity or security threats. You may terminate your account at any time by cancelling your subscription and discontinuing use of the Service. Upon termination, your right to access the Service ends, though you may request a copy of Your Content for a limited period after termination by contacting us.

Except as expressly stated in these Terms, the Service and all AI Outputs are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

To the maximum extent permitted by law, Plankore will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data, arising from your use of the Service, even if advised of the possibility of such damages. Plankore's total liability arising out of or related to these Terms will not exceed the amount you paid to Plankore in the twelve (12) months before the event giving rise to the claim.

You agree to defend, indemnify, and hold harmless Plankore and its officers, employees, and affiliates from any third-party claims arising out of your breach of these Terms, Your Content, or your use of the Service in violation of applicable law.

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in California, and you consent to the personal jurisdiction of such courts.

We may update these Terms from time to time. If we make material changes, we will provide notice, such as by email or through the Service, before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15.1 Entire Agreement. These Terms constitute the entire agreement between you and Plankore regarding the Service and supersede any prior agreements.

15.2 Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

15.3 Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

15.4 No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

15.5 Force Majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.

Questions about these Terms can be sent to hello@plankore.ai.